In 2025, you’ve likely heard the term ‘artificial intelligence (AI)’ numerous times within the past few years alone. While it can feel like it has been implemented into every aspect of society, it has still not reached many places where it could see massive utility. For instance, in the healthcare industry only around 1% of all software applications actually contain AI. So, what exactly is stopping healthcare providers from taking advantage of this revolutionary technology?
Firstly, not every type of AI is the right one. For example, most of the popular AI’s like ChatGPT or Gemini are public-facing models, which are trained on a limited set of data. Furthermore, they can only access limited data, specifically things that are publicly available to anyone on the internet. While this makes them ideal for answering a broad spectrum of questions, they simply cannot be used effectively for private businesses. Additionally, since the focus is on learning from publicly available data, the manner of data protection is not HIPAA compliant.
So, what can a good healthcare AI do for your business? Firstly, most repetitive tasks can be partially, if not entirely automated. Things like processing inbound referrals and verifying a patient’s insurance benefits can be cut down to just seconds.
It can also expedite patient intake by easily capturing insurance information from an ID card or referral orders. In total, this culminates to between 40% and 70% of costs saved after implementation and a 20% increase in revenue. On a weekly basis, this means saving your healthcare workers over 50 hours by slimming down on tedious tasks.
Ultimately, with the lower cost basis and time saved, healthcare staff can reinvest it into spending time face-to-face with patients and more thorough care plans. If you want to help your staff get back to saving lives, taking advantage of AI agents in healthcare is the right way to go.
Source: Orbit Healthcare
