The Tesla app provides an excellent means to manage your Tesla remotely. You have to secure or unlock the doors, inspect the car’s status, ability to start and stop the charging process, and even call it to your location. However, certain users have encountered issues wherein the application fails to establish a connection with their vehicle. It can be inconvenient and annoying if you need help with the Tesla App. To oversee and control your Tesla vehicle, you must utilize the app designed to manage your car. Nevertheless, various potential causes of multi-function exist, and solutions are available to address the issue. In this blog post, we will discuss the most essential steps to fix the Tesla app that is not working.
Steps to Fix the Tesla App Not Working
The Tesla app allows you to access your Tesla vehicle and energy products remotely from any location. You can quickly solve the problem and resume enjoying your Tesla Cars by following simple steps. Here are some commonly recommended solutions for resolving the issue of the Tesla app not working:
Check Your Internet Connections
The Tesla application utilizes network connections to establish communication with your vehicle. This enables you to remotely manage your vehicle, check its current status, and receive updates on its charging status. It is essential to confirm that your phone and car are linked to a reliable and robust network to prevent any interruptions in service. Here are some suggestions to guarantee a strong network connection:
- Connect to a WiFi network in proximity to your vehicle.
- Make sure your phone is linked to a robust signal using cellular data.
- If you’re experiencing connection difficulties, try restarting your phone and car.
- If you require further assistance, please contact Tesla customer support.
Update Your Tesla Software
The app and the car interact through software communication. Consider updating one or both of these. If that happens, the communication might fail, resulting in issues like the app’s inability to command the car or the car failing to connect with the app. Keeping the application and the car updated with the latest software is crucial to prevent these issues. Individuals can verify software updates on their mobile devices and Tesla vehicles.
To Update the App on Your Phone:
- Open the App Store.
- Tap the Updates Tab.
To Update the App on Tesla Car:
- Open the Tesla App.
- Tap the Controls Tab.
- Tap on Software.
Force Closed and Relaunch the App
If you’re having difficulty with the Tesla app to establish a connection to your car, there is no need to Worried. Firstly, attempt to force-stop the Tesla app on your device, regardless of whether you use iOS or Android. This frequently helps in restoring the connection and re-establishing standard functionality. There are steps you can follow to resolve the problem:
For Android:
- Go to Mobile Settings
- Click the App
- Open the Tesla App
- Click on Force Stop.
For iOS:
- Go to Settings
- Open Tesla
- Click on the Force Close.
Restart Your Car and Phone
Rebooting your car and phone can fix connectivity issues by clearing temporary files or errors that may be causing the problem. It can aid in restoring a robust connection between your car and phone.
To Initiate a Restart on Your Phone:
- Hold the power button until the power options menu appears.
- Select the “Restart” option.
To Initiate the Restart of Your Vehicle:
- Switch off the ignition and then turn it back on.
- Press and hold the button for a few seconds until the vehicle powers down.
- Press the button once more to start the car’s startup process.
Check Your Bluetooth Pairing
Bluetooth pairing establishes a crucial connection between your smartphone and your Tesla vehicle. Further, Bluetooth acts as the essential communication link for these functions. Instructions for Verifying and Restoring Bluetooth Connections:
Confirm on Your Phone:
Review your Bluetooth settings to confirm your car is listed and properly connected.
Confirm on Car:
Confirm your phone connection by tapping the Bluetooth icon on the car’s touchscreen.
Re-Connect Bluetooth Connection:
Remove the paired devices from the phone and the car if the connection is interrupted. Restart both devices and then reestablish the connection through Bluetooth settings.
Airplane Mode Toggle
Simply switch on the airplane mode for your Tesla car, regardless of the model you own.
Activate and deactivate airplane mode on both the devices you are attempting to connect and wish to connect.
Access the Settings:
Launch the Settings application on your mobile device.
Activate Airplane Mode:
Find the Airplane Mode option and turn it on. This will deactivate all wireless connections, like Bluetooth, cellular data, and WiFi.
Pause Momentarily:
Activate Airplane Mode on your phone for 15-20 seconds.
Deactivate Airplane Mode:
Access the settings once more and switch off Airplane Mode
Open the Tesla Application:
Initiate the Tesla app and try to establish a connection with your vehicle.
Log Out and Log In
An alternative fix for the Tesla app malfunction could be to log out of your Tesla account within the app and then log back in. This action will update your account information and synchronize it with your device.
To Sign Out of the Tesla Account From the App:
- Open the Tesla app on your mobile phone.
- Click on the setting button icon at the bottom of the screen.
- Find your profile and account section.
- Tap on Sign Out and confirm by tapping on Yes.
To Sign In to your Tesla Account From the App:
- Open the Tesla app on your mobile phone.
- Enter your Tesla account credentials.
- Tap on Sign In and Wait for Log back in.
Last Words
Particular challenges with the Tesla app can disrupt the seamless remote management of your vehicle. However, the outlined steps provide a systematic and effective approach to troubleshooting and resolving common issues. From checking internet connections to updating software and toggling Bluetooth settings, the provided troubleshooting guide offers a comprehensive approach. Whether it’s a simple force close and relaunch or a more in-depth restart of the phone and the car, these steps aim to ensure a seamless connection between the user’s device and their Tesla vehicle. Remembering to stay updated on software, maintain strong network connections, and occasionally refresh Bluetooth pairings contribute to a smoother and more reliable Tesla app experience.