One of the greatest and most well-known smart TV set-top boxes is Xfinity. It offers a number of video streaming services in addition to other well-known programs. Like any other smart television, its operation depends on a remote. However, at some time you can experience problems with the set-top box or the remote. There are several causes for Xfinity remote errors or problems. No matter the start causing or applications are several methods to fix the Xfinity remote not working issue.
Why is Xfinity Remote Not Working?
Your Xfinity remote may not function for a variety of reasons. For commands like changing the channel or volume, various manufacturers employ various IR signals. You must thus set your remote to emit signals that match those intended for use with the TV. Typically, it involves inputting the brand-specific codes for the TV.
The TV won’t be able to recognize orders provided by the remote control if the remote is improperly configured. It’s possible that your remote has sustained physical damage. This suggests a hardware issue, which is probably the root of the remote’s dysfunction. If your remote’s batteries are not functional or are dead, your remote may also not operate. Your Xfinity remote won’t work if the batteries are dead, regardless of how well you program and connect the remote.
How to Fix Xfinity Remote Not Working Issue
1. Perform A System Reboot
The background code of the Xfinity devices, such as smartphones and PCs, may contain a bug, or one of the applications may result in a fatal error, which prevents the remote from functioning. Your Xfinity device should be restarted in order to reset the operating system and installed applications. But this is really rather easy. You just need to unplug your Xfinity device while it is on. Just a few seconds, please, before plugging it back in. Normally, after turning it off at the wall, you may unhook it without risk. However, you may remove the power cable from the device’s rear. Then, much like a phone, you will need to plug it back in.
2. Replace The Batteries
If the remote doesn’t work and doesn’t have any LED lights, your battery could have died. By using fresh batteries, you may remedy this launch error with ease. The batteries need to be replaced if you push a remote control button and a red light flashes five times. Even though there is no flashing light indicated by the remote, in certain circumstances changing the battery might resolve the issue. Cleaning the battery’s chamber is another smart move.
Many things can cause buttons to become stuck, but the most frequent ones are dust, dirt, or spills. An Xfinity remote may be cleaned by squeezing all of the buttons after the batteries have been removed. It may also be possible to remove the batteries by shaking or tapping the remote against your hand. In addition, while the batteries are being removed, hold the power button for roughly 30 seconds. Test the remote button after changing the batteries. For the method to work in certain cases, you would need to repeat it numerous times.
3. Pair the Xfinity Remote Again
The remote has to be programmed and repaired after being reset. Use the page on the official Xfinity website linked above to access the owner’s handbook for your particular remote if it is a bit older. It provides a picture of each gadget and a link to the owner’s handbook online.
4. Check For Physical Damage
Physical damage is among the most frequent reasons why Xfinity model remote controls stop operating. By closely examining the remote control, you may quickly identify any physical damage. If the remote is damaged, pairing it will be challenging. In most cases, the remote control is utterly useless. The remote control has to be changed as a fix.
5. Factory Reset
Physical damage is among the most frequent reasons why Xfinity model remote controls stop operating. If everything else fails, carry out a factory reset to make the remote control button functional. You can do a factory reset by following the instructions shown below.
- Hold down the remote control’s setting button until the red LED turns green.
- Press buttons 9 now, 8 next, and 1. When the factory reset is finished, the LED will begin to blink twice in the green color.
- Reset your device.
- The pairing of the voice remote control and TV box may be hampered if the factory settings are restored, it should be noted. Consequently, in order to repair the TV box, you will need to use the voice remote control.
- If the settings button is not accessible to you, you can still complete the procedures listed below without the installation button.
- Press and hold the A and D buttons for around three seconds (including the diamond and triangle buttons.) It switches the red color to green.
- After then, press the numerals 9, 8, and 1 in that order. When you hit these buttons, the blue LED flashes three times.
- This will demonstrate a complete reset of your smartphone because a factory reset deletes the pairing. Re-pairing the remote with the TV box is required.
6. Remove Other Remotes And Devices
If you have a lot of gadgets and remote controls in your house, one of them can interfere with another and stop your Xfinity remote from working. This can also be a result of having too many TV boxes or other gadgets. To operate with the cable box that came with it, each remote has been specially coded. If you have many televisions from the same manufacturer in your home, there can be a synchronizing issue. This is so that all of your home’s TVs may be controlled by the same remote. Resetting your Xfinity remote while leaving the batteries out for at least 30 seconds is the best approach to address this problem. They can be changed, and the remote may be paired again.